Compliments and complaints


Thank you for contacting us we aim to respond to your email within 48 hours.

Please be aware this inbox is monitored by non-clinical staff from 9am to 5pm Monday to Friday and is NOT monitored in the evenings, at weekends or on bank holidays and should not be used if your enquiry is urgent or if you need help in a crisis.

For urgent help, visit our help in a crisis page following the link below, dial 111 or in an emergency dial 999 or visit your local A&E department.

Help in a crisis
Thank you for contacting us we aim to respond to your email within 48 hours.

Please be aware this inbox is monitored by non-clinical staff from 9am to 5pm Monday to Friday and is NOT monitored in the evenings, at weekends or on bank holidays and should not be used if your enquiry is urgent or if you need help in a crisis.

For urgent help, visit our help in a crisis page following the link below, dial 111 or in an emergency dial 999 or visit your local A&E department.
Help in a crisis

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Part 1: About you
Your name *

Your contact number *

Email address*

Are your comments on behalf of another person?

Part 2: About the service user
Service user's name*

Service user's date of birth*

Your relationship to the service user*

Part 3: Your comments or concerns
Which services are your comments about? *

Which borough is this service in?*

Do your comments relate to a particular staff member?*

Details of your comments or concerns*